Analysis & Designing an Engineering Course Using QFD

Quality function deployment (QFD) is applied to university education system in this paper. It discusses in detail the various aspects and tools associated with QFD. Now a day’s employment competition is fiercer because of global economic crisis. So how to design education program for improving undergraduate competitiveness is focused. QFD theory is applied to education program design for satisfying market requirements. Statistical Quality Control (SQC) is the course which has been analyzed and designed by using QFD. Major stakeholders of Statistical Quality Control (SQC) education were identified as students, faculty and future employers; in which future employers included enterprise, graduate institute and government department according to SQC employment situation in India. Second, a set of design requirements is developed based on the analysis of SQC education program in a University. Furthermore enterprise demands were translated into education program with the house of quality. The designed program satisfies stakeholder requirements well, so that this method can help improve the quality of SQC graduate. It is hoped that the paper can also serve the needs of researchers and practitioners for higher education institutions of QFD studies and applications, and hence promote QFD’s future development.